No, not at all. Under 1xbetci's policy, each person is allowed only one account — creating multiple accounts using the same device, phone number, identity document, or bank account is strictly prohibited.
Anyone attempting to open multiple accounts will have all accounts permanently suspended, and any balances or bonuses held within them may be forfeited. This policy exists to prevent bonus abuse and ensure a fair platform for everyone.
If you've forgotten your old account details or lost access, don't open a new account — contact support directly and they'll help you recover it.
Keep in mind: Two different members of the same household can each open an account using their own ID — but the same individual cannot hold two accounts.
Claiming the 1xbetci welcome bonus is straightforward — no complicated application needed. Here are the steps:
Complete registration — sign up with your phone or email and verify via OTP.
Select a bonus option — select "Welcome Bonus" during registration or before your first deposit.
Deposit the minimum amount — deposit the required minimum amount to activate the bonus.
The bonus is credited automatically — Once your deposit is confirmed, the bonus will appear in your account.
Complete the Wagering — Once the required wagering condition (typically 3–5x) is met, the bonus becomes withdrawable.
If you have a promo code, use it at the time of deposit — it may unlock additional benefits. To view full bonus terms and conditions, Promotions Page See.
Live Casino is an experience where you play card games, roulette, or baccarat in real time with a live dealer via video stream. It's nothing like a standard computer game — there's a real person in front of you, you can see them, and they can see your every move.
How to play Live Casino at 1xbetci:
- After logging in, go to the menu "Casino" or "Live Casino" Go to the option.
- Choose your game — blackjack, baccarat, roulette, Dream Catcher, or more.
- Take a seat at the table — the minimum bet is shown next to the table name.
- Place your chips on the screen to bet, and the dealer will deal the cards.
- Winnings are added to your balance automatically.
Live Casino works on mobile too — though a stable internet connection gives you the best experience. Before you play for the first time, look for the "How to Play" option next to the table.
Under normal circumstances: For deposits via Mobile Pay, Nagad, or Rocket, it typically takes Instant to a maximum of 15 minutes is credited to your account. Bank transfers may take 1–3 business days.
What to do if your deposit hasn't arrived — step by step:
Transaction history from your Mobile Pay/Nagad app TrxID or Reference Number Claim it.
Log in to your 1xbetci account and Deposit History Check whether it shows "Pending" or "Failed".
30 minutes Please wait — network delays can sometimes cause a hold-up.
If it still hasn't arrived, contact us via live chat with your TrxID — we'll resolve it within 24 hours.
Warning: Always use the correct reference number when making a deposit — using the wrong number may delay your funds.
The minimum bet on 1xbetci varies by betting section. General guidelines are:
There is also a maximum bet limit — this depends on your account verification level and the match selected. VIP and high roller accounts have significantly higher maximum limits. On the High Roller page Learn more.
* Limits may vary slightly for specific matches or markets.
Enabling Two-Factor Authentication (2FA) at 1xbetci means your password alone won't be enough to log in — you'll also need to enter the OTP sent to your phone each time. This adds a strong extra layer of security to your account.
Steps to activate:
Log in to your account and click the profile icon in the top right corner.
"Settings" or "Security" Go to the menu.
"Two-Factor Authentication" or "Two-Step Verification" Find the option and toggle it.
Verify your phone number — you'll receive an OTP to activate your account.
From now on, you'll receive a mobile OTP at every login — use it to access your account.
This feature is free and takes just 2 minutes to activate. If you keep a large balance in your account, make sure it stays enabled.
KYC (Know Your Customer) is the process of verifying your account identity. 1xbetci may request this verification before processing withdrawals or when a certain transaction threshold is reached.
Documents generally required:
How to submit your KYC: Go to "Verification" under Account Settings → upload a clear photo of your document → verification is completed within 48 hours and you'll be notified by email.
Tips: Photos must be clear and legible. Obscured faces or cropped documents will not be accepted. The sooner you complete verification, the fewer delays you'll face on withdrawals.